Refund policy
Last updated: July 2026
We want you to buy with confidence. This policy explains when we refund single-course purchases and how subscription cancellation works.
01Single courses — 14-day window
If a course is not what you expected, you can request a full refund within 14 days of purchase, provided you have watched less than 20% of its content. Free-preview lessons are there so you can try before you buy.
02All-access subscription
You can cancel your subscription at any time from your account — access continues until the end of the paid period and no further charge is made. We do not refund partial subscription periods, except where the law requires it.
03When we refund outside the window
If a course is technically broken and we cannot fix it, if you were charged twice for the same item, or if a course page was materially inaccurate, we will make it right — refund or replacement — regardless of the window.
04How to request
Email support@miltonvernyuy.com from the address on your account with the course name and purchase date. You do not need to justify a request inside the 14-day window.
05Processing time
Approved refunds go back to the original payment method within 5–10 business days, depending on your bank. We confirm every refund by email.
06Fair use
Refunds exist for genuine dissatisfaction. Accounts with a pattern of buying, watching and refunding may lose refund eligibility.